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Our Products

The platforms and tools we build and deploy — each one shaped to how your business actually works.

How it runs

Parcel Hub

Live

For parcel and courier businesses that still match parcels to customers by hand.

Reference and QR-scan handling

Event-triggered customer emails

Invoices, receipts and exports

Status: in production, supporting a live depot operation with over 1,150 registered customers. Verified 15 September 2026.

See it running

One customer, registration to receipt

Read the transcript
  1. This parcel depot used to run on an inbox, a spreadsheet and the phone. Here is the same journey today.
  2. A customer registers on the depot's website. Within minutes, their record is created and a unique customer reference is emailed to them. Nobody on the team typed a thing.
  3. When a parcel arrives, staff find the customer, enter the box count and confirm. A QR code is generated, and the customer is emailed that it is ready to collect.
  4. At the counter, staff find the parcel and release it. The customer receives a confirmation and a review request, and their reference is ready for the next parcel.
  5. Every registration, arrival and collection lands in one live dashboard.
  6. Receipts are built from the transaction, with VAT calculated. Staff check the details, then send. The customer receives a one-page PDF.
  7. When something needs fixing, staff report it in the same app. Two plain-English questions set the priority, and the ticket reaches our engineers with a reference and a due date.
  8. Alongside this work, registered customers grew from around three hundred to over eleven hundred and fifty in six months, with the same operations team.
  9. If your team still does this by hand, book a discovery call at arcagentsystems.com. If your process looks different, we would still welcome the conversation. No obligation.

How it runs

MISE

In development

For restaurants and food businesses that need clearer control of kitchen operations.

Recipe costing and margin view

Prep planning and purchasing lists

AI kitchen assistant for daily questions

How it runs

Catering Operations

In development

For catering and private-chef operations with repeat paperwork around every job.

Photo scanning for job information

Recipe and invoice creation

Event records in one place

How it runs

Owner Assistant

Live

For business owners who need answers from live operational data without waiting for a report.

Voice-enabled questions

Database-backed answers

Clear limits when data is missing

See it running

Ask your business a question

A two-minute walkthrough of the Owner Assistant answering questions from a live operations database - by typing or by voice.
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How it runs

Ticket Desk

Live

For teams that need customer issues logged, routed and followed through.

Issue capture for non-technical teams

Routing and escalation

Status tracking until resolved

How it runs

Outreach Engine

Live

For businesses with a defined market and a need for consistent, reviewed outreach.

Lead collection and enrichment

Scoring with human review

Email drafting and follow-up

How it runs

Content Engine

Live

For teams that need repeat content drafted, checked and approved before it is published.

Structured content drafting

Compliance checks before approval

Controlled publishing workflow

How it runs

Website Audit Engine

Live

For businesses that need a clear, repeatable assessment of website performance.

Automated website scan

Nine structured checks

Tiered scoring and report output